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Muziker reviews from Trustpilot

86%

of customers recommend according to the satisfaction questionnaire for the last 90 days

4.3/5

Overall satisfaction with the store based on 2794 reviews

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100%

5 years ago

I got the ski helmet in perfect condition! Bravo friends, keep up the great work!

100%

5 years ago

Very impressive! I ordered skiing helmet on black friday morning, later same day I've got an email from Muziker that my order has already been dispatched from their warehouse. Next day which was Saturday (30th Nov) - the helmet was delivered to me by DHL. 5 Stars process! Also the price of the helmet was best in europe. The DHL delivery to Helsinki, Finland was a bit high - 25€ but all together the total price was still very good. I strongly recommend Muziker and in the future this online shop will be in my short list.

100%

5 years ago

oke ik heb heel veel slechte reviews gezien en ik ga niet liegen maar ik had een beetje schrik dat ik hem niet zou krijgen nadat ik hem had gekocht.... maar mijn beats studio 3 (260euro) zijn zonder problemen en mooi optijd aangekomen dus deze site krijgt zoiezo een goede review voor hun prijs en het Snell levertijd

100%

5 years ago

Prezzi assolutamente competitivi, un trolley manuale da golf nel caso specifico, con tempi di consegna più che soddisfacenti. Assolutamente da consigliare.

100%

5 years ago

Firstly the assistance and dedication recieved was great! Thank you! I had an issue where I had already ordered a new product as the old one stopped working all together. They wanted to refund me the cost but as i had already ordered a new product I asked them if they could balance it out with the new invoice. Some time passed and I recieved a reminder urging me to pay the invoice (It all went through Klarna afterpay something that wasn't directly connected to the support it seems) adding 7,50 to the total cost. I was urged to pay the invoice so the costs would stop adding up. They would refund me all the costs later anyway. So I did, Shortly after I was refunded the amount I payed and a little while after that also the 7,50 reminder costs. I'm very satisfied with the support recieved!

100%

5 years ago

PERFECT! We have moved to different address. DHL was about to deliver the package to the wrong address. Even though we gave the new address as the delivery address. DHL was about to do this wrong. I could only indicate to DHL that I would pick it up at a collection point. I could not change the address. I only had 7 days to collect it. However, I had no time and was therefore too late. The package went back to Muziker. Muziker solved it. They have resent the package. And now with GLS. I received it nicely within a few days after they send it. That must have cost Muziker money because it was just a very cheap/small purchase. Super good service. I recommend it to everyone. Thank you Muziker.

80%

5 years ago

I orderd a novation Circuit (278 euro) on Tuesday 14:18 with them, I got a message, that they had a combo deal. A circuit with decksaver (248euro). Great service I think. To my surprise the order arrived, On Saturday the same week. So fast delivery, great service. Thank you

100%

5 years ago

Never used Muziker before however their price was unbeatable by any UK music store. They are one of a number of European shops that have been getting into the UK market. So the keyboard I got travelled across Europe via DPD, arrived safely, and before the stated time. Impressed.

100%

5 years ago

Here is the good: 1. In my case, everything I bought was a good deal and arrived relatively fast. Here is the bad: 1. Shipping times can be improved. 2. Communication can be improved. 3. The overall client experience can be elevated. My advice: 1. Learn to better handle your customers. After some emails exchanged with one of the representatives I was offered a 32£ discount on a product I was interested in buying but they only could have in stock on order. The offer was valid for only two days. Based on the instructions I received I was supposed to place the order, not pay, wait for them to adjust the final price, proceed. As any other consumer I took the bate and placed the order. And then I waited, and waited. Nothing. The price was left the same (of course I contacted them as instructed with order number). You don't want to know their answer. The lesson here is that once you commit to something, do it. Such actions from your part will make customers who otherwise like you to write bad reviews and move their business somewhere else. If you promise a discount just do it. Even if you changed your mind in meanwhile. Otherwise, it becomes a SCAM. Do they deserve five starts? Yes and no. But I will give them 5 stars. Why? Well, I feel is the right thing to do. Even if the experience with them was always a mixed hate and love relationship. I once ordered a device which started to move its shipping day every other day for more a month. I started to hate Muziker but then, I read on Internet that the manufacturer delayed the availability of the item. Based on this I took back my hate and started to love back Muziker. While they refunded me the 500£ right away I still felt not taken care of. I didn't wanted the money back but to wait until the item was available. Or even better, once the product available, to have an option and get it at the same good deal I got it in the first place. But it didn't happen. If I could help them improve their overall service quality I would. Will I buy again from them? Probably yes. The products I usually buy don't break easily which means less worry about the need for warranty and support. I guess for me what matters most is the better deal than the post acquisition warranty and support.

100%

5 years ago

got a pair of active speakers and a mixer. got good customer service over the phone. only took 5 working days to arrive. ( live in the uk). beat all uk prices so what's to think about. very good tracking from DHL and DPD. so yes thumbs up.

100%

5 years ago

I'm satisfied with my order! Thank You Muziker. Delivered during 4 days to Estonia. Everything is great. Thanks once again!

100%

5 years ago

Excellent service, quick shipment and saving exceeding 40 %. What's not to like? :-)

100%

5 years ago

Har købt en Marshall Woburn multiroom wifi højtaler til dkr 1000,- billigere end hos ElGiganten. Super god info og tracking service. Kan varmt anbefales 😊...

100%

5 years ago

Bra priser o leverans

100%

5 years ago

Ordered over 400 euro's several items including a Clicgear 3.5 golfcart and a cartbag, two large ites shipped via DHL to the Netherlands. 2 packages arrived within 6 working days and both correctly packaged in new state. Very happy with the products, exactly as expected. Will order again due to low prices and original products.

100%

5 years ago

Super kunde service, billig pris og hurtig levering.

100%

5 years ago

The webshop looks a little untrustworthy at first, as they seem to sell just about everything. I ordered a golf bag and got interesting discount on it, plus it was send from Slovakia to the Netherlands in only a few days. Super satisfied customer here!

100%

5 years ago

Ordered some Fishing Gear,... Hard to Find in Belgium , and More Expensive in Other Country’s Online Shops! (HeadBanger Shads and Spare Tails),... Got some Reduction Fees and Free Expedtion,... Amazingly Fast,..!!! ( Only 2 Days from Cehia to Belgium ) UNBELIEVABLE,...!!! That’s all i can Say! Everything arrived in perfect condition, as i order them online,... ( colour , sizes , model) Perfect Packed and Protected Chapeau , Muziker,...!!! 2 X Thumbs UP! Thank you,...

100%

5 years ago

Got at golfbag from Muziker at discounted Price and expexted delivery time. Single questions to their customer service were handelled fast and politly.

100%

5 years ago

Great experience. Bought a digital piano off them, arrived as ordered. The package tracking isn't great as isn't most up to date but support is great and was able to update me. Would totally use again!