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Muziker reviews from Trustpilot

86%

of customers recommend according to the satisfaction questionnaire for the last 90 days

4.3/5

Overall satisfaction with the store based on 2800 reviews

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100%

4 years ago

Good experience. I ordered an Orange rockerverb 50c amplifier, which is quite an expensive amp but it was a lot cheaper on Muziker than elsewhere. A week after I ordered it I read the reviews here and was very worried. The package arrived in good condition, the amp inside did not have a scratch. The package arrived 2 days late but since it is Corona times im happy it arrived at all. I live in Sweden so my package switched Courier companys on the way so could not track it after that, and that is really the only slightly negative I have to say about my experience on Muziker. Great price and great delivery.

80%

4 years ago

After all the reviews I read, I was pretty scared to order anything but I still ordered a whole set. A Squier guitar with lots of other things. The price was very good! I got a mail with my package number but when I tried to track it the package didn't exist. I got pretty scared because of the fact that many people didn't receive a bunch of things. I got my package 2 days earlier! I opened everything very carefully and everything was inside just as described! Nothing was broken and everything works perfectly fine! I'm very happy with the price, quality and the very quick delivery! I live in Belgium. Although I'm very happy with this, I wont buy anything else of this site just because of the many bad reviews. Hope that I helped.

100%

4 years ago

I ordered a Fender Guitar, much cheaper compared to buying in a store. Then I read these reviews and was really worried. But I have only good things to say - parcel arrived three days before schedule. Nicely packaged.

100%

4 years ago

Every thing as per the description. Really nice prices. Delivery from GLS is bit problemetic as they won't tell the time slot for delivery. Other than then delivery everything is awesome. I was bit hesitant after so bad reviews but my experience was nice with muziker.

100%

5 years ago

Ottimi prezzi, spedizione velocissima, assolutamente da consigliare

100%

5 years ago

Jucad via Muziker I was a little bit hesitant to order a Jucad trolley and some accessories because of some reviews I have read. Therefore I paid via Credit Card with buyers protection. Although the delivery did take a bit longer then I am used to, mainly because most of the Items where not on stock. The delivery of the first order went well and with no remarkable delay. The second order however was lost by DHL somewhere in Germany and took more the a week longer to arrive, although they have been shipped by Muziker on the same day. During this delay Monika stayed proactively in contact with me to keep me updated and even filled a claim at DHL. To keep this long story as short as possible, in the end all Items arrived in perfect order, and I could not be happier! First Order: * Jucad Carbon GT 3-wheel Deluxe SET Second Order: * Jucad JGSB Brush * Jucad Scorecard Holder * Jucad Putter Clip * Jucad Training Sticks * Jucad Ball and Tee Holder

100%

5 years ago

I got the ski helmet in perfect condition! Bravo friends, keep up the great work!

100%

5 years ago

Very impressive! I ordered skiing helmet on black friday morning, later same day I've got an email from Muziker that my order has already been dispatched from their warehouse. Next day which was Saturday (30th Nov) - the helmet was delivered to me by DHL. 5 Stars process! Also the price of the helmet was best in europe. The DHL delivery to Helsinki, Finland was a bit high - 25€ but all together the total price was still very good. I strongly recommend Muziker and in the future this online shop will be in my short list.

100%

5 years ago

oke ik heb heel veel slechte reviews gezien en ik ga niet liegen maar ik had een beetje schrik dat ik hem niet zou krijgen nadat ik hem had gekocht.... maar mijn beats studio 3 (260euro) zijn zonder problemen en mooi optijd aangekomen dus deze site krijgt zoiezo een goede review voor hun prijs en het Snell levertijd

100%

5 years ago

Prezzi assolutamente competitivi, un trolley manuale da golf nel caso specifico, con tempi di consegna più che soddisfacenti. Assolutamente da consigliare.

100%

5 years ago

Firstly the assistance and dedication recieved was great! Thank you! I had an issue where I had already ordered a new product as the old one stopped working all together. They wanted to refund me the cost but as i had already ordered a new product I asked them if they could balance it out with the new invoice. Some time passed and I recieved a reminder urging me to pay the invoice (It all went through Klarna afterpay something that wasn't directly connected to the support it seems) adding 7,50 to the total cost. I was urged to pay the invoice so the costs would stop adding up. They would refund me all the costs later anyway. So I did, Shortly after I was refunded the amount I payed and a little while after that also the 7,50 reminder costs. I'm very satisfied with the support recieved!

100%

5 years ago

PERFECT! We have moved to different address. DHL was about to deliver the package to the wrong address. Even though we gave the new address as the delivery address. DHL was about to do this wrong. I could only indicate to DHL that I would pick it up at a collection point. I could not change the address. I only had 7 days to collect it. However, I had no time and was therefore too late. The package went back to Muziker. Muziker solved it. They have resent the package. And now with GLS. I received it nicely within a few days after they send it. That must have cost Muziker money because it was just a very cheap/small purchase. Super good service. I recommend it to everyone. Thank you Muziker.

80%

5 years ago

I orderd a novation Circuit (278 euro) on Tuesday 14:18 with them, I got a message, that they had a combo deal. A circuit with decksaver (248euro). Great service I think. To my surprise the order arrived, On Saturday the same week. So fast delivery, great service. Thank you

100%

5 years ago

Never used Muziker before however their price was unbeatable by any UK music store. They are one of a number of European shops that have been getting into the UK market. So the keyboard I got travelled across Europe via DPD, arrived safely, and before the stated time. Impressed.

100%

5 years ago

Here is the good: 1. In my case, everything I bought was a good deal and arrived relatively fast. Here is the bad: 1. Shipping times can be improved. 2. Communication can be improved. 3. The overall client experience can be elevated. My advice: 1. Learn to better handle your customers. After some emails exchanged with one of the representatives I was offered a 32£ discount on a product I was interested in buying but they only could have in stock on order. The offer was valid for only two days. Based on the instructions I received I was supposed to place the order, not pay, wait for them to adjust the final price, proceed. As any other consumer I took the bate and placed the order. And then I waited, and waited. Nothing. The price was left the same (of course I contacted them as instructed with order number). You don't want to know their answer. The lesson here is that once you commit to something, do it. Such actions from your part will make customers who otherwise like you to write bad reviews and move their business somewhere else. If you promise a discount just do it. Even if you changed your mind in meanwhile. Otherwise, it becomes a SCAM. Do they deserve five starts? Yes and no. But I will give them 5 stars. Why? Well, I feel is the right thing to do. Even if the experience with them was always a mixed hate and love relationship. I once ordered a device which started to move its shipping day every other day for more a month. I started to hate Muziker but then, I read on Internet that the manufacturer delayed the availability of the item. Based on this I took back my hate and started to love back Muziker. While they refunded me the 500£ right away I still felt not taken care of. I didn't wanted the money back but to wait until the item was available. Or even better, once the product available, to have an option and get it at the same good deal I got it in the first place. But it didn't happen. If I could help them improve their overall service quality I would. Will I buy again from them? Probably yes. The products I usually buy don't break easily which means less worry about the need for warranty and support. I guess for me what matters most is the better deal than the post acquisition warranty and support.

100%

5 years ago

got a pair of active speakers and a mixer. got good customer service over the phone. only took 5 working days to arrive. ( live in the uk). beat all uk prices so what's to think about. very good tracking from DHL and DPD. so yes thumbs up.

100%

5 years ago

I'm satisfied with my order! Thank You Muziker. Delivered during 4 days to Estonia. Everything is great. Thanks once again!

100%

5 years ago

Excellent service, quick shipment and saving exceeding 40 %. What's not to like? :-)

100%

5 years ago

Har købt en Marshall Woburn multiroom wifi højtaler til dkr 1000,- billigere end hos ElGiganten. Super god info og tracking service. Kan varmt anbefales 😊...

100%

5 years ago

Bra priser o leverans